+ Retailer Communications
+
+
+
+
+
+ Account Manager Contact List
+
+
+
+
+
+ Crane Contacts for Retailers
+
+ To help us respond to your request quickly, please reference the below
+ contact information. By using the contact method appropriate for each
+ request, we can reduce internal handling time and ensure it is sent to the
+ correct department every time.
+
+ Boxed Product Orders and Inquiries
+
+ Phone: 1-877-478-4849 or 413-664-2500
+ Fax: 1-800-331-8660 or 413-684-7273
+
+ Personalized Orders: New Order, Order Change, and Response to Order
+ Delay Questions
+
+
+ Fax: 1-800-411-4554 or 413-663-3092
+
+ Personalized Product General Inquiries
+
+
+
+
+ Phone: 1-877-478-4849 or 413-664-2500
+ Toll-free from Canada: 1-800-551-8321
+ Custom Concierge Quote Request
+
+ Sample to Match
+ Retailer Portal: Electronic Submissions
+
+ Crane PDS Help Desk
+
+ Phone: 1-800-206-8530
+ Crane PDS Account Applications
+
+ Retailers obtain applications from the Resources>Training section on the
+ retailer portal and send to Crane Customer Service
+
+
+ Fax: 1-888-865-9715
+ Crane Retailer Portal Support
+
+ Phone: 1-877-478-4849
+ Etiquette Questions
+
+ Phone: 1-877-478-4849
+ Find a Retailer Listings
+ Contact Retailer Portal Help Desk
+
+ Engraved Dies
+ Please use the address below for engraving dies:
+ Crane Stationery
+ Attn: Kitting Department
+ 461 Saratoga Street
+ Cohoes, NY 12047
+ Customer Service Mailing Address
+ Please use the address below for mailed orders:
+ Crane Stationery Returns
+ 461 Saratoga Street
+ Cohoes, NY 12047
+ Customer Service Hours
+ Monday - Friday 9:00am - 6:00pm EST
+
+
+
+
+ Back to Resources
+
+
+
+
+
+